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Prototype Support · Help desk

Beacon Help Desk

A support desk generated from a blueprint: customers, tickets with SLAs and a status board, replies, attachments, audit history, notifications and CSV.

A flagship prototype: complete and ready to try.

Screenshot · shown in its full screen shell

Live preview

1280×800
Live demo bundled static build Open
Screenshot of Beacon Help Desk

No live preview yet.

Each prototype stores its data in IndexedDB for the address it runs on. Data you create at localhost:5173 is separate from a build at localhost:4173 or a published URL, and the framed preview shares storage with that address opened directly.

Highlights

  • Tickets with SLAs and a status board
  • Replies, attachments and audit history
  • Notifications and CSV
  • Generated from a blueprint

Scenarios 4

  • empty
  • active default
  • viewer
  • massive

Each scenario rebuilds a deterministic world. Open one with ?scenario=<id>.

Spec kit

Every prototype carries a spec any agent can follow to rebuild it in a real app: the files below, in prototypes/helpdesk-demo/, with generated regions kept in sync with the code.

  • AGENTS.md
  • docs/SPEC.md
  • docs/DATA_MODEL.md
  • docs/FLOWS.md
  • docs/SCREENS.md
  • docs/PERMISSIONS.md

Check that the spec is current

pnpm protoyard spec helpdesk-demo --check

Rebuild kit (ZIP)

pnpm protoyard spec helpdesk-demo --bundle